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Sustainability Report


Reduce environmental impact

Have a positive impact on people

Act responsibly

About Gelato

Key numbers from across our global business operations in 2022

Logistics partners


Countries with local production


Team members


Countries delivered to


Revenue Gelato AS 2022


Production locations on 6 continents


Nationalities across the Gelato team


Offices in 14 countries, HQ in Oslo, Norway

A word from our founder & CEO: Raising sustainability ambitions


“Sustainability is not just a buzzword for us, it is a core value that drives every decision we make. In fact, the reason we started Gelato was because we firmly believed in the power of local on-demand production as it enables our users to produce what they need, when they need it, and where they need it. Local on-demand production slashes delivery times, waste, carbon emissions and costs. It’s faster, smarter, and greener. And it supports local businesses too. Today our mission is to empower global ecommerce and the creator economy to serve any customer overnight, with any customized product. Our mission is bold and long-term, but we have already passed many important milestones.”

Henrik Müller-HansenFounder & CEO

Sustainability at Gelato

Gelato's approach to sustainability is to have a positive impact and take environmental, social, and economical responsibility, including governance and anti-corruption. In 2020 we defined our sustainability strategy based on stakeholder dialogues and analysis to define what matters the most for our stakeholders and Gelato, and where we can have the greatest impact. With the foundation of our sustainability strategy we have recently updated our sustainability ambition for 2030, and set 2025 objectives.

Gelato's sustainability strategy and prioritized materiality aspects are divided into three overall strategic areas: Environment: reduce environmental impact; Social: have a positive impact on people; and Governance: act responsibly and support eight Sustainable Development Goals.

Strategy & Highlights


Reduce environmental impact

87% of all orders were fulfilled in the same country as the end customer in 2022.

34 new production hubs were added to the network in 2022 to fulfill orders locally.

100% of wooden frames and hangers in the US were FSC certified.

84% of canvas and 80% of wood prints in Asia and Oceania were made from FSC or PEFC certified wood.

responsible consumptionlife on landclimate action


Have a positive impact on people

4.7/5 rating on Glassdoor.com (Dec 2022).

305 team members with 52 nationalities represented with offices in 14 countries.

90% Employee Engagement Score in Gelato Pulse surveys.

25,000 new creators ordered from Gelato, gaining access to a global market within minutes.

industrydecent workresponsible consumptionreduced inequality


Act responsibly

0 major data security incidents.

100% of our production and development partners have signed the Supplier Code of Conduct.

100% of suppliers were risk assessed in the Supplier Compliance Program.

100% of new team members have completed a Data Privacy and GDPR course.

peacepartnershipresponsible consumption

Sustainability Report 2022

Norwegian Transparency Act

The document containing due diligence performed in 2022 in accordance with the Norwegian Transparency Act and our planned efforts for the future can be accessed through this link. You can also learn more about the legislation here.