"I chose Gelato because of the friendly user interface and the style of the dashboard. I had tried other production on demand partners, but it was hard to make my business profitable. Gelato, on the other hand, has an easy-to-use App that allows me to manage my business on the go."
Maikel, Founder, The Art of Photographs
Photographs are portals that have the power to transport us to a time that’s long gone. The memories they create are long-lasting and unforgettable. What if they could be made more accessible and memorable?
Meet Maikel, a digital artist and photographer based in the Netherlands who has found a way to do just that. Conceived during the pandemic in 2020, the artist looked for different alternatives to his tried and true practice of printing and selling on his own. When that was no longer possible, he searched for a way to sell and scale during the pandemic. After a bit of trial and error, he found Gelato and now his business has expanded to creating art from award-winning photographs on museum quality papers. Customers love having a slice of remastered works of art and rave about the quality.
Maikel has been running his own business selling posters and framed posters on Etsy for several years now, but as his business started to take off, he knew he needed a better and quicker way to manage his orders and streamline his operations. He wanted something that was accessible and allowed him to be on top of things at all times.
That's when he discovered the Gelato App.
The creative entrepreneur has been using the Gelato App for about six months now and he loves the ease of use of the interface and the analytics module. He highlighted the benefits of the app especially when he is on the go, he can access the app from any device and always know what is happening with his orders, stock, and customer service.
"I've been able to manage my orders remotely, streamline my operations, and make better business decisions, all thanks to the Gelato App." says Maikel.
The Art of Photographs is built on premium posters and prints. Needless to say, quality always needs to be 100%. Maikel needed a partner that assured consistency and a quality guarantee that can be banked upon. Thankfully, Gelato is able to deliver both. One of the things Maikel likes most about Gelato is the quality of the prints.
"I've been particularly impressed with the glossy paper option, which has the best quality and colors," he says.
Another aspect Maikel has been very satisfied with is the customer service provided by Gelato, which he believes was one of the reasons why he was able to expand his business. Since Gelato’s support is available 24/7, he is able to reach out whenever there’s an issue and with speedy resolution, he can quickly resolve his customers’ issues. This has been one of the key factors in maintaining a near perfect rating on Etsy for the Art of Photographs.
"I really value the contact I have with my Customer Success Manager, Miguel," Maikel says.
With demand on the rise, Maikel has big plans for the future. In 2023, he plans to start using Shopify and expand to other products, such as aluminum prints and calendars.
It has been inspiring and exciting to support Maikel in his business journey. With big rollouts planned for the Gelato App, we are sure it will increase his ease of operation. If you haven’t yet, don't sleep on it, try the Gelato App today and see the difference it can make for your business!