Most PSPs don’t struggle because they picked the wrong tools — they struggle because the tools don’t work together. In this episode, Ellie Tyler-Jones (GelatoConnect) sits down with Rick Bellamy (MD, Inflecton) to unpack the real cost of complexity, where disconnected systems fall apart, and what it takes to build a software stack that scales. Whether you’re running four tools or fourteen, this conversation will help you rethink what your stack should actually do — and how to fix what’s not working.