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Order intake

Scalable order intake for volume & revenue growth

With GelatoConnect, you can grow your order intake through four powerful channels:

Smartphone displaying order management app, surrounded by icons for major print brands, web-to-print storefronts, automated FTP orders, and smart routing.

Transform your order intake process with GelatoConnect

Already receiving orders via FTP? Now you can process them automatically.

If you’re getting repeat orders by FTP, GelatoConnect helps you take the next step–no change needed on your customer’s side. We connect directly to your FTP, automatically pull in new files, and process them for production—no manual uploads, no missed jobs. Set rules for how orders are handled, organized by customer or workflow, and choose what gets deleted after import. It’s automation built for scale.

Automated FTP - Print production order intake

Plug into high-volume partners, without the complexity

Connect with B2B and B2C brands like Cloudprinter and Redbubble through API in just a few clicks. GelatoConnect makes it easy to onboard thousands of products fast—no third-party tools or complex setup needed. Our AI template mapper translates order data automatically, helping you unlock new streams of volume with minimal effort.

Major Print Brands- Print production order intake

One place to connect, manage and grow your customers’ ecommerce orders

Connect to leading ecommerce platforms like Shopify, Etsy, WooCommerce, Infigo, and Pressero—no third-party tools needed. You can manage storefronts for your customers or let them self-serve through a white-labeled interface that looks and feels like their own. Tap into a previously untapped market by managing orders from hundreds of small merchants—all while simplifying operations and unlocking future opportunities to offer customers branded storefronts under your own name.

Storefronts- Print receive orders Etsy Shopify

Get access to new markets with flexible, automated order routing

SmartRouter lets you route orders to your own facilities or trusted partners—so you never have to say no to an order again. Seamlessly outsource jobs, and test new markets without the risk. Our AI Assistant helps set smart routing rules based on country, customer, product, or model, while you stay in control by approving inbound requests from other PSPs across the network.

Order Routing - print production receive

Live Webinar

Say yes to every order

How to scale your print order intake

This session will reveal how to serve more customers from more sources, with less manual work—using the latest Order Intake capabilities in GelatoConnect.

Wednesday 7th May at 14.00 CET:

⏰ 14:00 CET (Central European Time)
⏰ 08:00 EDT (US East Coast)

What sort of results can you expect from using GelatoConnect?

Control

✔︎ Never Out of Stock

✔︎ < 0.35% production error rates

✔︎ 98% Dispatch on Time

Efficiency

✔︎ 10-25% lower shipping costs

✔︎ 5-20% lower costs in material

✔︎ 20% less inventory overhead

A 3D pink circular button with a white checkmark symbol in the center, viewed from a slight angle.

Growth

✔︎ 5 Minute Onboarding

✔︎ 25-100% growth without extra hiring

✔︎ 25% Increased capacity

GelatoConnect customers see improvement within three months
What could your ROI be?

Experience GelatoConnect

Take a tour of the three GelatoConnect modules and mobile app experience and see how you can take control of your business, improve efficiency, and grow.

Procurement

Ensures you're buying the right materials, at the right price, while keeping precisely the stock you need.
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Workflow

Enables you to process, print & package digital orders at scale.
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Logistics

Employs intelligent carrier selection and address validation to make sure orders get to the right place at the best price

Control, efficiency and growth all start with connection.
GelatoConnect

GelatoConnect Logistics FAQs

How does GelatoConnect Logistics help printers ship smarter, scale faster, and reduce costs?

GelatoConnect Logistics provides software that connects you to a huge network of the world's best carriers. It streamlines shipping by automatically selecting the right carrier based on the order that needs shipping and cuts your costs by leveraging buying power and reducing errors. With access to 80+ carriers worldwide, you can improve your global reach instantly and send orders using the best carrier for weight, size, cost, or just preference. Because you get the buying power of a larger network, you'll end up saving around 10-25% per parcel.

How does GelatoConnect's AI technology reduce shipping errors and address validation issues?

GelatoConnect's AI technology tackles the problem with intelligent address validation. The system saves 75% of all address issues before the label even gets printed, meaning less manual work and far fewer costly returns. The AI-powered address validation automatically catches potential errors during the shipping process, significantly reducing production error rates to 0% and helping achieve 98% Dispatch on Time performance.

What metrics and dashboards are available in GelatoConnect Logistics to track shipment performance?

GelatoConnect Logistics provides simple dashboards that give you everything from shipments and delays to total cost, eliminating the need for multiple systems to run your logistics operations. You can stay in complete control with dashboards that show when your SKUs are shipping and when they need to be ready. The system allows you to track your packages once they're out the door and see how different carriers are performing, allowing you to make the best carrier selections for your customers.

What results can printers expect in terms of control, efficiency, and growth when using GelatoConnect?

Printers using GelatoConnect Logistics typically see improvement within three months across three key areas: