Today's print leaders are expected to manage more software, data, and tools than ever — often with systems that weren’t built to work together.
This five-part series from GelatoConnect addresses the most common challenges PSPs face today, from disconnected stacks and manual workarounds to ineffective rollouts and AI hype.
Each episode includes real-world insights, implementation strategies, and practical tools to help you streamline operations and drive sustainable growth.
Episode 1: Tech Stack Trap – why Smart PSPs Still Struggle
Even the best print leaders get stuck in complexity. This episode unpacks how disconnected tools, inherited systems, and unclear ownership quietly erode efficiency. You’ll learn how to spot signs of system breakdown — and what to do about it.
Toolkit included: Print Software Red Flag Checklist — a quick diagnostic to identify risky systems, vendor lock-in, and hidden bottlenecks.
Episode 2: Lessons from the wrong tools — what to fix first
From overbuilt spreadsheets to legacy software designed for another era — Episode 2 highlights the three most common tool traps PSPs fall into. Learn how to prioritize what to replace, what to integrate, and what’s no longer worth maintaining.
Toolkit included: Print Stack Evaluation Worksheet — helps you map your tool landscape and assess what’s adding value vs. holding you back.
Episode 3: AI in print — real tools, real results
Not all AI is created equal. This session separates marketing spin from practical wins, with real PSP case studies. See how AI is improving inventory, batching, error detection — and where it’s still too early to rely on it.
Toolkit included: AI Opportunity Map — a structured self-assessment to determine if you’re ready to benefit from AI, and where to start.
Episode 4: System Breakdown – Building a Tech Stack That Works Together
A tech stack is only as strong as its integrations. Learn how to assess whether to build or buy, how to plan for data flow, and what makes a system truly scalable — with real-world examples from PSPs who’ve replatformed the smart way.
Toolkit included: Stack Builder Template — an interactive worksheet to map workflows, flag duplication, and design a more connected system.
Episode 5: From friction to flow — making new software stick
Software alone doesn’t drive change. Episode 5 covers the most common reasons rollouts fail — from lack of training to skipping the pilot phase — and shares field-tested strategies to improve adoption, retention, and long-term ROI.
Toolkit included: Implementation Readiness Toolkit — includes phased rollout templates, training checklists, and internal comms guides.
