IT / System Admin
Mastering Your Print Production Workflow
As an IT or System Manager, you are the architect of the technical backbone that powers your company's operations. This Customer Academy series is your guide to designing and implementing a world-class, automated production workflow with GelatoConnect.
We will move beyond feature overviews to focus on the core principles of system integration. You will learn how to build a scalable architecture that ensures data integrity, reduces points of failure, and provides a stable platform for business growth. By the end of this series, you'll be equipped to deliver a seamless, automated system that your entire organization can rely on.
Dive into the videos for a full walkthrough.
Onboarding & Integrating Customers
Customer Profile & API Setup
A seamless onboarding process is key to scalable growth. This module covers how to set up new customer profiles and configure API connections, building the foundation for an automated, error-free order flow from day one.
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🔗[Getting Started - GCW] Identifying Customers and Products
🔗[Getting Started - GCW] Create Customers and Integrate Orders
Integrating Orders with Template Mapping
Discover the power to accept customer order files in their native format, without requiring changes on their end. We’ll show you how to use Template Mapping to intelligently interpret and standardize incoming data, drastically reducing integration time and complexity.
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Lookups and Order Routing
Data Transformation with Lookups
Go beyond standard mapping to solve complex data mismatches. Learn to use Lookups to automatically translate custom API values—like a non-standard shipping method—into a Gelato-ready format, preventing order failures and ensuring end-to-end automation.
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Intelligent Order Routing
Build a smarter, more resilient fulfillment network. Learn to configure Order Routing rules that automatically direct orders to the optimal production facility based on destination country or product type, optimizing your logistics and ensuring efficient production at scale.
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Configuring Triggers and Products
Setting Up Triggers & Postbacks
Learn how to configure triggers and postbacks to provide real-time production and shipping updates directly to your customers. This module focuses on building trust and transparency, turning operational events into a positive customer experience.
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Creating Product Models & Customer Products
This is where product strategy meets execution. Learn to create flexible product models with multiple variants (e.g., size, paper type, cover). This setup allows you to launch and manage complex, customizable products that automatically map to the correct SKUs and production workflows.
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Imposition and Workflow Builder
Configuring Imposition
Go beyond basic layouts. Explore how to use the Imposition Engine to create optimized, print-ready files that minimize paper waste and production time. This module demonstrates how smart imposition can directly impact your product’s profitability and sustainability.
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Design Production - Workflow Builder
Now, let's bring it all together. The Workflow Builder is your command center, allowing you to visually design and control the entire production journey for each product. In this module, you'll learn how to connect your product models, imposition settings, and triggers into a cohesive, automated system. This is how you gain the agility to launch new products, test variations, and optimize for profitability—all without writing a single line of code.
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