Work in Gelato

Product Manager, Routing

About Gelato

Gelato is building the world’s largest platform for producing customized items. We strive to give everyone the opportunity to build a global business and share their creativity in a smarter, faster, and greener way.

Our network of printers, logistics, and payment partners in 30 countries allows online stores - from startups to enterprises - to produce and deliver products anywhere in the world within 72 hours.

We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable.

We are looking for team members who are truly passionate about their work and who possess an entrepreneurial spirit. We have a strong culture, and everyone who joins our team must feel genuinely intrigued and motivated by our mission.

What you will be doing

Routing lies at the heart of our Gelato platform. This is the function that decides in the moment which of our rapidly growing network of print houses and logistics partners is best placed to receive a customer order, produce and ship the finished product to the final destination. Our algorithm balances speed, quality and travel distance (amongst other factors) to find the smartest route for each of our millions of orders. The algorithm finds not only great results for our customers, but also controls volume and stock at our production partners to ensure they are operating at peak efficiency.

As Product Manager for the Gelato Routing team, you will define the product strategy, roadmap and drive the execution with a team of experienced and motivated engineers to scale our routing algorithms and support Gelato’s operations and expansion around the world. This is a complex, analytical, multi-dimensional space, requiring some serious skills, and we are looking for an exceptional individual to join our team and drive our operations to world-class standards.

Who you are

This is a key role within the Gelato team, and we are seeking a skilled product manager who can help us both shape strategy and to execute against a bold and aggressive roadmap to support Gelato’s rapidly scaling business operations.

You will be an inspiring leader and team member, equally comfortable engaging in the detail with engineering teams and analysts across Gelato as you are working with partners, customers and leaders around the business to drive our routing platform to new heights.

You are committed to excel with energy and endurance, and you understand that helping to build a company is hard but satisfying work. You have a passion, and the stamina for building great services and technology, superior communication skills, high integrity, and great attention to detail.

You may be a good fit if:

  • You have a graduate degree in Computer Science, Mathematics or similar with a strong academic performance from a top tier university.
  • You have 3+ years of experience in product management, ideally with experience in search algorithm development, data science, machine learning, AI gained in a high volume platform environment.
  • You are robustly analytical, with a bias for objective measurement, facts and reasoning
  • You can think in terms of the big picture, but deliver on the details in a rapidly scaling environment.
  • You have a comfort with ambiguity, and can turn incomplete or conflicting inputs into solid action plans
  • You communicate effectively with empathy and exceptional precision, whether to engineers, customers or senior management

What it’s like to work at Gelato

Building a company is hard work. We expect a lot from each other. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit.

Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.

If you have any questions you can contact us:

Apply for this position


Product Management
Product Manager, Routing

If you have any questions you can contact us:

Apply for this position

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Who we are

We’re a team of 100+ people, 25 nationalities, spread across 6 timezones. We are on a mission to change the way physically printed collaterals are produced. We’ve come a long way building a network of partners across the world, however, there are still loads of challenges and opportunities ahead. Want to join us on this journey?

About Gelato

Communication is a fundamental human need and print is a powerful tool to help people communicate their creativity and passion. Perhaps this is why commercial printing has become one of the largest industries on the planet. Gelato's state of the art global print cloud facilitates local printing at a scale greater than the world has ever seen before. Learn more

What we offer

The rare opportunity to change the world such that everyone around you can use the services you’ve been part of building. We’re not just another web application; we’re changing one of the world’s largest industries. Join a motivated, hard-working and passionate team in a dynamic and energetic startup environment.

Our culture

We are a global company with a global team. We hire for attitude and train for skills. We battle over ideas - which is why we don't believe in hierarchies - we all have equal value. We believe innovation happens when the quality of an idea matters, not the person who had it. We collaborate and build relationships. We speak about things as they are and how they feel.