Work in Gelato Globe

Account Manager

Position summary

Your role responsibilities will commence once customers are on-boarded on our platform by our technical implementation team. Working closely with key stakeholders in the customer organisation, you will drive changes within the customer organisation, focusing on driving transactional revenue for our small and medium-sized customers and increasing product usage and understanding.

What you will be doing

You will be responsible for developing customer-specific strategies to increase product adoption for your customers. You will also gather invaluable product feedback that you will relay back to our product managers and engineering teams to constantly improve our products and services.

Your tasks will include, but not be limited to:

Who you are

You love interacting with customers and solving problems for them. We are still very much in the “building” phase of our development, so you are adaptable to changes while remaining analytical. You have a challenger sales mentality; when we call your client references they should describe you as a strategic partner to their organisations, rather than a supplier.

We would like to see evidence of the following in your profile:

If you have any questions you can contact us:

Apply for this position

Gelato Globe
Sales & Account Management
Account Manager

If you have any questions you can contact us:

Apply for this position

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Who we are

We’re a team of 100+ people, 25 nationalities, spread across 6 timezones. We are on a mission to change the way physically printed collaterals are produced. We’ve come a long way building a network of partners across the world, however, there are still loads of challenges and opportunities ahead. Want to join us on this journey?

What we offer

The rare opportunity to change the world such that everyone around you can use the services you’ve been part of building. We’re not just another web application; we’re changing one of the world’s largest industries. Join a motivated, hard-working and passionate team in a dynamic and energetic startup environment.

Our culture

We are a global company with a global team. We hire for attitude and train for skills. We battle over ideas - which is why we don't believe in hierarchies - we all have equal value. We believe innovation happens when the quality of an idea matters, not the person who had it. We collaborate and build relationships. We speak about things as they are and how they feel.